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Trouble Shooting

I'm not receiving bookings

Low or no booking volume can have many causes. Use this guide to diagnose and improve your listing performance.

Common Reasons for Low Bookings

If bookings are slow, review these factors:

  • Pricing is too high compared to similar properties in your market
  • Corporate discount is too low — business travelers expect 10–25% off BAR
  • Listing lacks photos or has incomplete descriptions
  • Minimum stay is too long for the target audience
  • Property doesn't appear in search due to low completeness score
  • Seasonal demand — some markets are slower during certain months

How to Improve Booking Volume

Take these steps to increase your bookings:

  • Review and adjust your corporate discount to be competitive
  • Add high-quality photos and complete all listing details
  • Lower your minimum stay requirement to attract more travelers
  • Check your search visibility and ranking in your market
  • Ensure your PMS rates are competitive with nearby listings
  • Contact Livily support for a free listing optimization review