ALE & Insurance Housing
Submitting a placement request
Submitting a placement request with Livily is designed to be simple and efficient. Adjusters, carriers, TPAs, and housing coordinators can submit placement requests online or directly through their account dashboard.
Required Placement Information
To help us identify the best housing options, please provide:
Claim Information
- Claim number
- Insurance carrier
- Adjuster contact information
Displacement Details
- Move-in date
- Estimated length of stay
- Property loss address
Household Information
- Number of adults
- Number of children
- Number and type of pets
Special Requirements
- ADA accessibility needs
- School district preferences
- Proximity to work or medical facilities
- Garage or parking requirements
Next Steps & Response Times
Once submitted, our placement team reviews available inventory and presents suitable options. Most requests receive recommendations within four business hours, with urgent placements often completed sooner.
What Happens Next?
- Submit placement request
- Livily sources matching homes
- Housing options are presented
- Selection is confirmed
- Policyholder moves in
- Ongoing support provided throughout the stay