Extensions and relocations
Insurance claims often take longer than originally anticipated. Livily makes it easy to extend existing stays or relocate policyholders when necessary.
Extension Requests
If repairs are delayed, adjusters can request an extension directly through the Livily platform. Extension requests include updated claim timelines and revised occupancy dates.
When the property remains available, extensions can often be approved immediately without requiring a move.
Relocations
In rare cases, a property may become unavailable due to owner use, maintenance requirements, or inventory constraints. When this occurs, Livily proactively coordinates a relocation to a comparable home.
Our Relocation Team Manages
- Property matching
- Move coordination
- Reservation transfers
- Carrier communication
- Policyholder support
Our Goal
The objective is to minimize disruption for displaced families and maintain housing continuity throughout the life of the claim.
Additional Support
- Last-minute extensions
- Emergency relocations
- Family size changes
- Pet accommodation updates
- Accessibility requirement changes
- Long-term housing transitions
Need assistance? Our ALE support team is available to help with placements, extensions, relocations, and billing questions throughout the duration of the claim.