ALE & Insurance Housing

For adjusters placing displaced policyholders.

What is ALE housing?

Additional Living Expense (ALE) housing temporarily relocates policyholders after a covered loss. Livily provides fully furnished, comparable homes nationwide.

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Submitting a placement request

Adjusters submit the claim details, displacement dates, household size, pets, and any accessibility needs. Most placements are confirmed within 4 business hours.

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Direct billing to carriers

Livily bills the carrier directly under a signed Direct Bill Agreement. Single monthly invoice with claim-level detail for AP reconciliation.

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Extensions and relocations

Extensions are handled in-platform with one click. If a home is no longer available, we proactively relocate the policyholder to a comparable property.

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