Trust, Safety & Legal

Policies, insurance, and dispute resolution.

Host Damage Prevention

While Livily does not provide host insurance or damage protection coverage, hosts can take several steps to reduce risk and protect their properties.

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Guest refund policy

Refund eligibility is determined by the cancellation policy selected by the host at the time of booking, with guidelines on property issues and cancellations.

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Reporting an issue

Learn how guests and hosts can report reservation, property, safety, or damage concerns through the platform.

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Privacy and terms

Read how Livily protects your information and the terms governing booking, payments, and platform usage.

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