Hosting on Livily
Booking Requests
Booking requests let you review reservation details before confirming a stay. Respond quickly to keep your response rate high, secure more corporate bookings, and maintain strong placement in Livily search results.
📥 How Booking Requests Work
When a guest submits a request to book, you'll be notified and have a limited window to respond.
- Requests are sent by email and appear in your Host Dashboard under Reservations → Requests.
- You have 24 hours to accept or decline before the request automatically expires.
- Accepted requests are instantly confirmed and the guest is charged.
- Declined or expired requests release the dates back to your calendar.
✅ Accepting or Declining a Request
Review the guest details, trip purpose, and dates before responding.
- Open the request from your dashboard or notification email.
- Review guest profile, company, length of stay, and any special notes.
- Click Accept to confirm the booking, or Decline with a brief reason.
- Declining frequently may impact your search ranking and corporate eligibility.
⚡ Instant Book
Enable Instant Book to let verified corporate guests reserve without approval.
- Instant Book listings receive more bookings and higher placement in search.
- You can restrict Instant Book to verified business travelers only.
- Calendar and pricing must stay accurate to avoid forced cancellations.
📈 Response Time & Rate
Livily tracks how quickly and consistently you respond to requests.
- Aim to respond to every request within a few hours.
- A response rate above 90% keeps your listings highly ranked.
- Enable mobile and email notifications so you never miss a request.
📌 Need Help?
If you're having trouble receiving or responding to booking requests, contact our support team.
- Contact Support
Welcome to business-class bookings.