All topics
Payments & Invoicing
Cards, ACH, net terms, and corporate invoicing.
Accepted payment methods
Credit and debit cards, ACH bank transfer, and corporate net-30 terms for verified business accounts. We also support virtual cards from Centerline, AmEx BTA, and similar tools.
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Requesting net-30 terms
From your account settings, choose Billing → Apply for Net Terms. Approval typically takes 2 business days and requires a D&B or trade-reference check.
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Downloading invoices and receipts
Open any reservation and click Download Invoice (PDF). Bulk invoice exports are available on the Billing dashboard for AP teams.
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Disputes and chargebacks
Contact billing@livily.com within 30 days of the charge. Include the reservation ID and a short description; we mediate between guest, host, and card network.
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