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Page not loading or 404 or 500 Error

What should I do if I am getting a 404 or 500 error?

If you encounter a 404 or 500 error when trying to load a page, follow these steps:

  1. Refresh the page – Press Ctrl + R (Windows) or Cmd + R (Mac) to reload.

  2. Clear browser cache – Cached data can sometimes cause loading issues. Clear your cache and cookies, then try again.

  3. Try a different browser or device – This can help identify if the problem is browser-specific.

  4. Check your internet connection – Ensure you have a stable network connection.

  5. If the issue persists – Contact our support team with the URL, a screenshot of the error, and the time it occurred so we can investigate further.

A 404 error means the page could not be found.
A 500 error indicates a temporary issue on our server. Both are typically resolved quickly once identified.